Q.
Does the radio need a
licence
to operate? |
|
A.
No
licence is required as the radio operates in a public
frequency band. All Zartek two-way radios are fully
approved by ICASA.
|
Q.
What is the
range
of the radio? |
|
A.
The
Zartek pro can work in any environment or place. Range is
terrain dependant and the figures below are not exact but
just an indication of the performance. Generally the range of
the Pro will be similar to that of the ZA-200 but 30%
better than the Eco.
Typical
distances in different terrains are:
-
500m-1000m indoors (buildings, warehouses, shopping
malls, city centre and dense bush)
-
2-5km
outdoors flat (residential areas, over water, farmland
and open/light bush)
-
5-30km
elevated line-of-sight (top of buildings, hills or
mountains range increases with height)
|
Q.
Is
the Zartek Pro
compatible
with the Zartek Eco, ZA-200 and other radios? |
|
A.
In
short, radios with 5 channels/ frequencies talk only to
other radios with 5 channels. 8 channel radios only talk to
other 8 channel radios. But 5 channel radios can't talk
to 8 channel radios as they use different frequency bands.
The Zartek
Pro comes in 2 versions the Pro-5 and the Pro-8.
There are two different frequency bands for handheld
public UHF two-way radios in South Africa, a 5 (PRS Public
Radio Service 464 MHz) and an 8 (PMR Public Mobile Radio 446
MHz) frequency band.
-
Pro-8
is pre-programmed with 8 frequencies and is therefore
channel compatible to the original Zartek Eco (WT-202)
and other radios also using this band.
-
Pro-5
is programmed with 5 frequencies and is therefore channel
compatible to the original Zartek model no. 21-1860-AF
sometime also referred as the ZA-200.
-
The Pro-5 is thus not compatible to the
Pro-8 as they operated in different frequency bands.
Existing user’s that want more radios will have to add-on with
radios on the same band as they currently use either the 5 or
the 8 frequency bands, as no channels overlap.
|
Q.
What is the
battery
life for the Pro? |
|
A.
Li-ion battery technology is used in the Zartek Pro hence
the small and compact design. Each battery is 720mAh
and once fully charged will last for 30
hours (about 2 days of 15 hour
usage periods) when used on a 5:5:90 duty cycle (5% transmit,
5% receive and 90% on-standby). There is a battery level
indicator on the LCD screen and a red light (below the
antenna) turns on when fully charged. A full charge takes
about 5 hours. Each battery can be recharged 500-750
cycles but exposure to high temperature could decrease the
number of available cycle or even damage the battery. The
battery should be stored with charge as this increases its
shelf life. Li-ion maintains the charge for weeks
unlike other rechargeable batteries. If the radio is being
used extensively and the battery not lasting it is advisable
to use a dual
desktop charger GE-245 which keeps the radios fully
charged. Li-ion batteries have no memory effect and can
be recharged any time.
|
Q.
The radio
does
not turn on
/ the battery does
not
charge, what is the
fault? |
|
A.
Li-Open the
battery compartment and remove the battery. There are
two contacts on the top of the compartment.
Sometimes these contacts have been pressed too far and
do not make a proper connection to the battery. Using
a small screwdriver or knife, bend the contacts out
slightly so that the battery will sit tightly inside
the compartment. The radio should turn on when the
power button is pressed. Try charging the battery if
the radio still does not turn on by plugging the
charger into the socket at the top of the radio. If
the radio still does not work, contact the store where
the radio was purchased. A very flat battery will only
indicate charging after 60 seconds or so.
|
|
Q.
What is the warranty on the radios? |
|
A.
Each radio carries a 12 month factory warranty. This covers all faults that occurred during normal usage of the radio where no customer negligence is present. There is also a full
service department to repair any damaged radios. In case of a faulty unit please contact the store where the radio was purchased so they can send it to us or contact Zartek
directly.
|
